An anonymous reader on my email list asked: How do I rescue members who are about to cancel?
Great question! First off, you’ll need to know they’re about to cancel. MemberScore is built specifically to solve that problem.
Second: it’s … Read the rest Read More
Let’s say you’re running a membership site with the following numbers:
- 300 members
- 10% monthly churn rate
- $49 average monthly payment
- 30 members added each month
At this point, you’ve hit the “dreaded plateau” and are losing as many members … Read the rest Read More
This summer, I drove with my family from Lake Tahoe in Northern California (where we’d been for the summer) back to visit our family and friends in Texas, before resuming our world travels.
We opted to take the scenic route, … Read the rest Read More
There are all sorts of things you can do to boost overall engagement on your site. Today, we’re going to focus specifically on boosting community engagement.
By that, I mean members interacting with each other (and with you) in your … Read the rest Read More